6 Replies Latest reply: Oct 30, 2012 4:54 AM by jhaysom RSS

    Configuring on screen remote

    Rupshur88

      I recently purchased the Slingbox350 and I am having difficulty syncing the on scree remote. I have gone through the process online of finding the remote connected with my current box. The problem is I can only find the Motorola QIP2500 remote. The remote I currently have is QIP2500-3. I believe this extra 3 is causing the issue. The remote for QIP2500 is the correct remote except I am not able to control the channels. The only button that currenly works is the mute button.

       

      My provider is also Version Fios.

       

      If anyone knows the correct remote I should select I'd greatly appreciate if you would share with me.