I am having a similar problem. I have a slingbox pro, not HD. The network light keeps blinking steady no matter what I try. I have changed the router from Verizon to bridge mode and am using my Airport Extreme with my PPPoE information. I have tried a hard reset of the slingbox to no avail. If the answer is, the only way I am going to get connected is to call and pay the $30 then could someone just please tell me that. I am getting very frustrated and considering parting ways with Slingbox Media. I have never in my whole life had so much trouble with a product, not even Ikea furniture. Please help. Thanks.