I previously had a Pro HD and most recently a Solo that had 4 power cords go bad, plus was using Slinglinks that also finally died and are no longer available. So, decided to make the leap and upgrade to the 500 with built-in wifi. It was much easier to install than the previous boxes. You just hook it up like the quick start guide says, and then sit back and use the remote to go through the steps. It first installed a software update for the box, which took about 10 minutes. Then you just follow the onscreen instructions - you choose your network from a list of available networds, type in your your wifi password, zip code, choose your cable box model, etc. The only glitch I had was when it got to the place of testing the channels, power button, etc., my cable box was not receiving the signal and nothing happened. The onscreen instructions instructed me to plug in the included IR cable (which was not supposed to be necessary, but was included in case you need it, thank you!). I plugged it in and it worked perfectly. The new IR cable is much better - it no longer has the self-stick tape that eventually comes loose. Instead, it is a heavier square rubber IR that just sits on the shelf in front of the cable box. When I opened the slingbox with my laptop, it did direct me to install a new player. I don't know if this was because of the new box or if it is necessary for everyone. Once this was done, it worked perfectly. My husband was travelling abroad and says that the picture is a lot better than we had with either of the other boxes!
I was also concerned that the Slingbox mobile (Android) that I had paid $30.00 for would not work as I had read some discussion about it. It was true that it did not work initially. So, I went into the playstore and did a search for Slinbox mobile. I could see the new one for $14.99, but it also showed the one that I had installed and there was an option to upgrade. So I tried it. It upgraded for no charge and it now works just fine on both my phone and my tablet and I did not have to pay anything additional. I would not have been happy if they had changed it and then made me pay for it again!
All in all, I am very pleased with the new box and am very happy that I made the decision to upgrade.
The other thing that we had to do was to install