I'm a newbie and don't understand: (l) difference between Slingbox and Slingplayer and (2) do I use both?
Slingbox is the hardware (the actual box!) and Slinglayer is the software you run on whichever viewing platform you are using (PC, Mac, IPad, iPhone...)
I've connected to the video but can't the remote to work. I input the info and a remote appears but the buttons don't work. We can I get help?
We need a LOT more information than that. Whcih device did you input ? Have you placed the IR Blaster in the right place in front of the device ?