8 Replies Latest reply: Dec 6, 2016 8:29 PM by ACC6515714 RSS

    PLEASE HELP - Very slow/choppy HD video following web player update

    pokmis

      Ever since the recent update to the web browser sling-player the HD playback has become unwatcahable - the video starts OK for a few seconds but almost immediately becomes extremely slow and choppy with the video lagging a long time after the audio.

       

      The problem happens on IE, Firefox and Chrome

       

      Before the update eveything was working very well - even when streaming in "HD" (on all three browsers).

       

      Now the only way to get the video streaming smoothly is to reduce the quality all the way to the lowest setting.

       

      Is there anything I can do to get back to the old version of the player - the new update is terrible and has made the product almost worthless!?

       

      Any help you can provide would be greatly appreciated.

       

      System Details:

      Slingbox Pro - HD

      Windows 7