5 Replies Latest reply: Nov 21, 2012 7:50 AM by shaysfn RSS

    Why did video stop working suddenly, only have audio now?

    kitty528

      Problems started when suddenly there was no video with Auto and HD settings.  Kbytes went to 60-120.   Had to use Minimum, with lousy resolution.  Then plug-in was required to be installed.  Since then no video just audio with all settings.  Using Windows 7, 64 bit and Vista 32 bit, IE 9, Watch.com, Slingbox firmware is up to date.  Internet provider FIOS rebooted and checked set top box.  All O.K.   While on vacation, for the first two weeks everything working fine.  Now only audio works.  Did the plug in update cause this?  Can anybody help?