When installing the WebSlingPlayer ActiveX update I get to the point where I am prompted to close all internet explorer applications. I close all internet explorer applications and click "next" but it prompts me to close all internet explorer applications again. I cannot get past this prompt yet I have every other application on my computer closed, including all internet browsers. I tried saving the upload file to my desktop, shutting down the computer and then initializing the update from my desktop without opening any applications on my PC but I hit the same snag. I'm not sure what to do to get the update to load. Any help is appreciated.