3 Replies Latest reply: Oct 7, 2012 4:40 AM by kahunals RSS

    New Guide not working

    kahunals

      I cannot seem to change channels using the "watch" button on the guide page.  Not a problem before upgrade.

        • Re: New Guide not working
          kahunals

          The problem occurs on two different computers (both using Chrome) as well as on the old slingbox standalone software. Changing the channel via the "remote" does not work either.  All was well before the upgrade.

            • Re: New Guide not working
              gmoney Newbie

              Does the Channel number entry field work?  Does anything appear on the screen - do you see the numbers you typed in appearing?

               

              Can you change the channel via manually entering the channel number in the virtual remote?

            • Re: New Guide not working
              kahunals

              Problem solved--thanks for the response..  I was asleep at the switch.  My cat climbed on top of my cable box behind a glass door and dislodged the Slingbox remote senor.  My only excuse is that this is not readily visble since it is behind a glass door.  Because the new software was very slow initially, I jumped to the conclusion that the software transition was he cause of the problem.