My slingbox was working all day yesterday and before that, until i put that madatory update on my slingbox. I did the madatory 184.108.40.2065 updated my slingbox last night, but didn't watch it after that, because I was unable to get on. I again know from past experiences that sometime you need to reset the slingbox, so the slingbox was reset with all the lights working properly and I went to sleep because it was last.
I did this with my MaC Mini OSX 6 and Macbook Pro 10.6 or higher. I try to get on my slingbox today and the first prompt I get is to enter a 'Admin' password (this screen has never showed up before, plus on Slingbox.com it was already showing that I was logged in...Strange??
I went on a couple of furoms and saw other users having the same problems and suggested using the default password 'admin.' I used in and sppear to be connecting to my slingbox, but it never did, I keep on getting a error message that reads, 'There was an error connecting to the box. Do you want to retry'
When I go and try to go through the setup again, it keeps saying that ther eis a problem connecting to my slingbox...Try again'
I am really frustrated because I think that this update might have crashed my slingbox. There was no update on my Ipad and even that won't work, it ask for my password (i type in admin), it tries to connect then i get another error message.
Please help, anyone.
i too am unable to view video with the new update using mac os x 10.8.2 and 64 bit Safari 6.0.1 or 64 bit firefox 15.0.1 with SlingBox HD Pro
The first time i try to connect:
2, then slingplayer plugin 220.127.116.115 loads
3, audio begins to play but no video appears. see 1.png
Favorites displays the expected list, but none of the buttons in the top right work.
The second time i try to connect:
2, then slingplayer plugin 18.104.22.1685 loads and displays the connecting to screen with a cancel button. The connecting screen never goes away.
3, audio begins to play but no video appears. see 2.jpg
This happens with both Mac OS X 10.8.2 installed on a MacBook Pro, as well as a fresh install of Mac OS X 10.8.2 with flash and slingplayer plugins as the only additional software installed in the virtual machine.
Deleting cookies in Safari for all sling.com domains does not help and connection attempts after deleting the cookies are like the second attempt.
SlingPlayer on iPhone via 3G works without any issues.
Firewall is disabled.
Pop up windows are allowed.
Gatekeeper is set to allow all applications. see 3.png
Flash Player: 11.4.402.265
So, sling have really screwed everybody this time!
My Echostar HDS600RS is now reported as an old model that it not supported by the latest plugin!
It is only 6months old and a current model on sale in UK.
At least it still works with slingcatcher and original (not web based) slingplayer.
My God, what a company!!!!!!
After speaking to Slingbox technical support, unfortunately I still cannot connect to my Slingbox Pro HD via the new plugin update.
Technical support officers suggested using the legacy, standalone app for mac- (no longer supported). This was their best suggestion.
Please note- I have both a slingbox original and a slingbox pro hd. I cannot connect to either using my Mac OS X 10.6.8 using the web interface. I CAN connect to both using my Mac OS X 10.8.2 on the very same network.
I am hoping that Sling will issue a fix in the form of a new plug-in, soon.
If anyone has a fix, please let me know!!
same issue. Cannot load remote anymore with macs on 10.6 and 10.7. went back to old application version I still had and picked a generic remote for my Pamasonic cable box. Why would they release a new plug-in, claiming it improves things but in fact renders most peoples sling boxes unusable now. i have logeed ina number of places to get my remote IR back working which freezes at 5%. I tried a bunch of other and same issue or freezes at 99%.
Sling BOX technical staff read these foums please and solve the problem now you seem to have finally sorted out some of the iphone quality issues.
Indeed. Even with the .363 update, there is still no functionality with Slingplayer Pro on OSX 10.6/10.7
The same problem remains. It was not solved with the .363 update
Support remains for machines running 10.8
The new plugin updates (mandatory updates) do not support OS X 10.6 / 10.7 at present, however it supports 10.8
It would appear that I and many other slingbox customers are still anxiously awaiting a working plugin update, or the ability to downgrade the plug in to the former (functional) plugin.
(Slingplayer Classic is not the topic of this discussion - however)
Slingplayer Classic has never been supported by the web app in the past. While it is available for selection in the new plug in app, it is not possible to connect to the slingplayer classic (even on 10.8)- as it states " Your Slingbox is unavailable. Streaming has been disabled."
We cannot reproduce connection issues with our computers running OS X 10.6 and 10.7 conneting to our Slingbox devices.
Please take a moment to reproduce the issue and post your debug logs from ~/Library/Application Support/SlingMedia/Logs/.
Save the files "DebugLog_1.txt" and "DebugLog_2.txt" (if it exists) immediately the after reproduction of the bug.
If you're willing to let us connect to your Slingbox so that we can try to reproduce your issue, please post:
"I authorize a Sling Media reprosentative to connect to my Slingbox named [the name of the device] to troubleshoot Mac connection issues."
I agree with jack, but if I had not gone to this reply and saw the under MENU the quality choices, I would be lost.
I too like to NOT watch it on auto but choose best, because the scrolls across the bottom cannot be read clearly from my remote sling.
I was also wondering where the aspect button went but it too is under the menu icon.
It's much better now that best can be chosen.
Oh but I do miss the full screen choice b/c sometimes there are non HD programs that can be made to fill the full screen without distortion of picture.
I'm having the same problem after downloading and installing the required 22.214.171.1243 plug in update on my Mac 10.7.. The error is just "Error connecting I cannot connect over the Web but can connect flawless to my SOLO using my slingcatcher. I hope other people lend their voices.
I solved the problem by upgrading to 10.8 mountain Lion os ....tried everything before that and nothing worked.....upgraded os was the solution.
James B. Haybyrne
Chairman & CEO
Strategic Thinking Group
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