2 Replies Latest reply: Apr 25, 2013 10:49 AM by leno RSS

    Plz help... Disconnection

    mandag

      Hey.. I bought a Slingbox pro HD
      I got a great pic, great sound and no lag...

      But I can only watch for 15 min then it dc...
      Happens every time after 15 min..

      I hope you can help me...

        • Re: Plz help... Disconnection
          chakkarinen Apprentice

          I would suggest checking with your Internet Service Provider to see if they might have a restriction on the amount of data that can be streamed.   You want to have at least one megabit per second UPLOAD speed continuously from the network where your SB is located out to the Internet.

          • Re: Plz help... Disconnection
            leno

            If it is the older system you will probably need to download the actual sling player for older devices rather than using the web based player. That will also resolve any aspect ratio issues you may be having.