0 Replies Latest reply: Sep 18, 2012 4:43 AM by nclarke RSS

    Error when running watch on Windows 7

    nclarke

      When trying to run Watch on a windows 7 with internet explorer versuion 9 the  SlingPlayerAX.dll crashes with the follwoing information

       

      Problem signature:
        Problem Event Name: BEX
        Application Name: iexplore.exe
        Application Version: 9.0.8112.16448
        Application Timestamp: 4fecf1b7
        Fault Module Name: SlingPlayerAX.dll
        Fault Module Version: 1.5.7.158
        Fault Module Timestamp: 4edfd1ea
        Exception Offset: 0014dad7
        Exception Code: c0000409
        Exception Data: 00000000
        OS Version: 6.1.7601.2.1.0.256.4
        Locale ID: 2057
        Additional Information 1: 2f50
        Additional Information 2: 2f50e8b202455b2b0aa9564a95eafb21
        Additional Information 3: 5b36
        Additional Information 4: 5b36a4118a7cf96947579fd52f6d3f71

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      I have unisnatlled and reinstaled the Active X component multiple times to no avail and dont really know how to solve. Has anyone any ideas ?