1 Reply Latest reply: May 15, 2010 10:47 AM by ArizonaSackbut RSS

    Can't complete Mac upgrade software installation

    lojo2155

      Running Firefox browser with iMac when I click on Watch I get message that software must be upgraded so I click on the installation and accept terms but the installation never completes.  I have slingbox HD Pro I am trying to connect to.

        • Re: Can't complete Mac upgrade software installation
          ArizonaSackbut Apprentice

          Hi Lojo,

           

           

          Sounds like Firefox either isn't allowing the plugin or is having problems with it.  Try uninstalling/reinstalling the plugin, paying special attention to any popups asking your permission to allow installation.

           

          Nothing against Firefox, but have you tried it in Safari ?  Just curious if that might be a quick workaround while you're getting Firefox up and running.

           

          Here's a support doc with the relevant instructions:

          http://support.slingbox.com/get/KB-1000067.html

           

           

           

          An alternative I prefer is to use the full Mac SlingPlayer instead of the limited Web Player.  If you don't have a copy, grab one here and give it a try.  You might like it.

           

           

          Hope this helps,

           

          - Az