Thanks for using our Answers Forum. I understand that your dad is having some issues with the use of the app on his IPad.
In the upper right hand corner of the IPad, there should be a little picture of a remote. If you tap that, it should bring up a virtual remote that
looks exactly like the one that operates the Directv box. This remote has all of the functionality of a real remote as well. So, if the guide is up,
he should be able to bring up that remote and tap the virtual guide button and the guide should go away.
I would also recommend uninstalling and reinstalling the app on the IPad.
Hope this helps.
Sling Moderation Team