1 Reply Latest reply: Sep 19, 2012 12:07 PM by barbaraharwood RSS

    The power falls caused short circuits due to failure of components

    ACC1278907

      Hi,

      I have bought a Slingbox PRO-HD and the SN is R29111102874. As the title, after I turned on the power and use it, the power suddenly falls and Ismelled the burning smell. Then, the power cannot turn on again. I checked the Japanese Slingbox website, many customers have same problems and Slingbox Japan does the recall. So, I would like to ask that may I return the item and get a new one back?