2 Replies Latest reply: Oct 22, 2012 5:48 PM by cerrsc RSS

    Cant use Sling outside of home

    BTBOAT

      AT&T replaced my modem and since then, I cant access sling on iPad outside the house.  It works good while at home.  Tried to go on web and reset but says it cant find my slingbox.  Is there a place I can go to change the address of the modem?

        • Re: Cant use Sling outside of home
          barbaraharwood Newbie

          Hi BTBOAT,

           

          Thank-you for contacting Slingbox Forum.  I am sorry you are not able to access the Slingbox outside of your home.

           

          Here is a link to assist you with being able to use the Slingbox at a remote location:

           

          How to reset your Slingbox to factory settings

           

          Happy viewing!

           

          Have a great day!

          Sling Moderation Team

          • Re: Cant use Sling outside of home
            cerrsc

            I have the exact same problem. AT&T converted our area from DSL to DSLAM and none of the attempts to set up the router to port forward ha worked. I can't seem to get any answers from Slingbox or AT&T. AT*T has me hooked up through a Motorola NVG510 router/modem. Everything worked fine when I used my own router (Netgear) which had the port forwarded on port 5000. Now I try to set it up through the Morola/AT&T router/modem to no avail.  Someone needs to come up with a solution.