2 Replies Latest reply: Aug 29, 2012 2:19 PM by shaysfn RSS

    Audio but no video

    shaylfox

      When I log in to watch my sling box, it turns on fine and gradually grows its download rate to around 2300 Kbps. After a few minutes the picture freezes, the Kbps drops down to around 100 and I get audio with a frozen video screen. What is going on? I have owned and used my sling box for about a month and have never had this problem until now.

        • Re: Audio but no video
          POLO9999

          Is your cables are well connected? is there any interference with any other devices?

          • Re: Audio but no video
            shaysfn Novice

            Hey shaylfox,

             

            Thanks for using our Answers Forum.   I understand that you are having trouble with video on your Slingbox.

             

            Contact Sling Media explains how to get in touch with our customer support anywhere in the world.  In the US you can simply call

            877-GoSling (877)467-5464.  I would recommend giving us a call, one of our awesome representatives will absolutely be able to

            assist you.

             

            Hope this helps.

             

            Thanks,

             

            Sling Moderation Team