2 Replies Latest reply: Aug 24, 2012 7:47 AM by reyxlp RSS

    Stuck in System Recovery loop with "Error Code: 15" - please help!


      My Slingcatcher is stuck in "System Recovery" mode.


      It keeps trying to download and install new firmware but then returns an "Error Code: 15."


      Does anyone know how to resolve this?


      I have tried resetting various times -- soft and hard -- and also unplugging the power cord.


      I am not under warranty and would prefer not to pay for tech support.


      If anyone knows how to fix this, I'd really appreciate any help.