1 Reply Latest reply: Aug 19, 2012 9:38 AM by archie.sling RSS

    I have a case number and an mra and after 3 weeks still no replacement


      Has anyone else experienced problems with a follow up from this company.  They are so consumer friendly once you finally wind your way through the website to contact them about a warranty item.  But twice I have phoned them and been promised a replacement and twice been given an arrival time for said replacement and not gotten it.  Is this a glitch in the system or is this sympotomatic of a company in trouble?