Got a used slingbox PRO from my brother-in-law. Did all the resets and setup, read all the posts on here about what to try. The network light on the Slingbox is "on" solid so it sees the network. The Slingbox is connected to a LAN switch in my basement via patch cable so it does not go through my wireless router. The LAN switch is connected to my Time Warner Cable box where the service comes in. I turned off my Windows firewall. I can't think of anything else to do, it should be seen by the setup procedure. Is there anything else to try? These things seem to be dumbed-down quite a bit, there isn't much to screw up. Any ideas?