You must do a manual setup. Set the ip address to your slingbox thru the wizard for slingbox. Then login to your firewall and setup TCP access to port 5001 for that ip address in the port forwarding section. You need to follow the directions specific to your firewall. If you get stuck, its more a firewall problem then a slingbox problem. You will have to look at support pages for the firewall, of which there are plenty.