1 Reply Latest reply: Aug 7, 2012 8:06 AM by tcaradonna RSS

    Support page: "My Slingbox Info"--Not refreshing

    tcaradonna Novice

      I recently purchased another used slingbox pro-hd.  I did a hard reset and changed all the settings/names/passwords etc.  Everything works fine, without any problems, including on a recent out-of-state trip.  What I don't understand is why when I visit the Support page that shows all the slingbox data (aka the "My Slingbox Info", it still shows the old name and IP address. I sometimes use that data for troubleshooting so I'd like to know the frequency that it gets refreshed.  It's already been a week and it hasn't updated.