0 Replies Latest reply: Aug 4, 2017 5:59 AM by rsheridan10 RSS

    Interrupion in audio/video

    rsheridan10
    Visibility: Open to anyone

      My original problem was I could not pin Sling box to windows. Alan answered that but for some reason, when I tried to respond, I got the message that I had been logged out and could not recover the original message.  Anyway, I discovered that I had downloaded the wrong sling box software. Have not downloaded the correct version, I think, sling player for desktop.  Now my problem is that when I connect to the sling box at my son's house, the video/audio comes in broken, like the transmission is being constantly, steadily interrupted; a split second interruption followed by being able to hear one word or a part of a word, then another second or less break.  I have reinstalled the software but that has not changed things. Any suggestions?

       

      Can anyone help?

       

      Thanks, Richard