Sorry to hear that you were not able to find the information you were looking for. I'll be more than happy to help as best I can. The Slingbox 500 has a built in IR emitter that is used to control your AV device. In case that isn't enough, your Slingbox 500 does come with an additional IR emitter cable that you can connect to your Slingbox 500. Below I will include links to the Quick Start Guide that comes with your Slingbox, as well as our supported video sources tool. Hope this helps!
- Slingbox.com - Slingbox QSGs
- Slingbox.com - Find your virtual remote with the Supported Video Sources Tool
- Slingbox.com - IR Emitter/Remote Control Troubleshooting for Slingbox 350/500
Sling Media Moderation Team