1 Reply Latest reply: Jul 13, 2012 5:35 PM by callanish RSS

    Problems connecting away for home network

    ACC109246

      Stupid app. I connect it to my home network and watch it at home. Guess what..... This pice of crwp application does not work when it is not on my home network. I hope whoever reads this will correct the problem so I can watch TV. My father-in-law is in the hospital and I want to watch sports. HEY STUPID FIX YOUR APP.... 

        • Re: Problems connecting away for home network
          callanish Apprentice

          Even if you can watch at home, doesn't mean you have the remote connection side of the slingbox set up properly. Certain apps require a TCP stream to connect to the slingbox remotely. If you haven't set up your router / slingbox correctly to work with a TCP stream, you won't be able to connect with a lot of mobile devices.

           

          First thing you need to do is Sign into your sling account

           

          http://support.slingbox.com/go/home

           

          Support will bring up your slingbox. If it hasn't been setup for remote viewing correctly you will see a warning sign. If that's the case, then you'll need to access your router and re-run the sling setup in order to provide port forwarding settings for your router

           

          If that's not your problem, you'll need to provide more information in order for someone to try to help you.