10 Replies Latest reply: Aug 23, 2012 9:20 AM by keehui RSS

    Disconnect in less than 5 mins when use over internet


      My ProHD works fine when I am within the same network (home). But not when I am on 3G, Wimax or Wifi from a different network (office), my Pro-HD will disconnet whenever I stream to any of my devices (iphone / ipad / Win7 notebook) for more than 5 minutes (Sometimes less than 3 minutes) when I am out of my house wifi coverage.


      It was working fine with my old Pro-HD when I was using an Asus RT-N56U router before I send it back to Slingbox for RMA (ProHD suddenly died). When I received my new Pro-HD from slingbox, I have already upgraded my old router to Asus RT-N66U. I copied all the settings (inc. port forwarding settings) from my old router (N56U) to my new router. I have double checked on all the settings on my router and Pro-HD, and I think everything check out fine. I couldn't figure out what's wrong with it. Please help.