7 Replies Latest reply: Aug 1, 2012 6:19 PM by mrgstiffler RSS

    Internet connection keeps droping out in the middle of set up.


      I reset set my Solo back to the factory settings, but every time I go through the set up process, the internet connection drops out. It always happens at the point of identifying the model of cable box. I know I'm hooked up correctly because a few times, I did see a picture and had a chance to put the model number in, but it immediately drops the connection. Both my Solo, and my lap top are hard wired to a Apple modem. What am I doing wrong?