4 Replies Latest reply: Aug 8, 2017 2:40 AM by hf995 RSS

    Video Freezing w/ Any Remote Button

    hf995
    Visibility: Open to anyone

      Hi,

       

      I'm new to sling and was hoping to get a little help. Setup was quick and simple and video is streaming well. However, whenever I press any "button" on the virtual remote the video stop/freezes for a moment and then resume. This happen pressing any button regardless of changing channel or just navigating an onscreen menu. This happens on web and iPhone/iPad (both on device and casting). Is this normal or can this be addressed and corrected? Thanks for any help on this.