Both of these problems can be easily fixed by updating your cable information using the Slingplayer for Desktop. Follow the first set of instructions on the link below. Those instructions apply to any Slingbox model you have. Hope this helps!
- Slingbox.com - I got a new set-top box, and I can't control my TV now
- Slingbox.com - Watch your TV via the web, configure your Slingbox with a computer
Sling Media Moderation Team