1 Reply Latest reply: Jun 23, 2012 9:43 AM by beckifields Branched from an earlier discussion. RSS

    Re: Cant finish setting up remote (Not in USA)

    jfmmcm

      My sling box was working fine, however, I disconnected the router and now I cannot connect.  Is telling me that I need to check the firewall on the router and slingbox and to check the internet connections.  Any idea how to correct.  Thank you

        • Re: Cant finish setting up remote (Not in USA)
          beckifields Novice

          Hello jfmmcm,

           

          Thanks for reaching out to us in the land of the forums. We do apologize that you are having some issues with the connection.  Something could have happened after you un-plugged it  It is possible that the Slingbox needs to be reset, especially since it is not wanting to connect back up to the router.

           

          Down below, we have provide a link that will show you how to reset the device, and the reasons why we do this:

           

          How to reset your Slingbox to factory settings

          http://support.slingbox.com/get/KB-1000038.html

           

           

          After the reset, it will be necessary to go in and actually set up your Slingbox again:

           

          http://setup.slingbox.com/

           

          Hope this helps!

           

          The Slingbox Moderation Team