1 Reply Latest reply: Jun 25, 2012 8:12 AM by daugustus5150 RSS

    Reset/Administrator questions

    cathyleigh32

      Thank you in advance for any help you can provide...

       

      I have two issues, which may or may not be connected:

       

      1.)  For the first time since set-up (Oct. 2011), I have been asked for an Admin password, which I don't have, and cannot figure out how to reset;

       

      2.) The power light and network lights are on, but the Slingbox arch light is completely illuminated (as opposed to Slingbox light "dance" when it is active), and alternates between bright and dim.

       

      May I please ask that someone help with my issues?  My family has become so accustomed to S/B, we don't know what to do without it.

       

      Thanks again!