2 Replies Latest reply: Jun 19, 2012 12:02 PM by shawna1978 RSS

    New UPC settopbox does not give video

    topdognl

      My Slingbox Pro already worked great for more than 2 years with my UPC settopbox (made by Philips).

      This settop box broke down and UPC send me a new one (made by Cisco, 8485/8685).

       

      The connection between this new settopbox and my Slingbox is still the same (via Scart to  audio -red/white- and video -yellow-).

      Even when I don't connect this setbox to any thing else, my Slingbox only transfer audio, but no video.

      Whatever I try I am not getting video, only sometimes one videoframe, which stays on while the sound continues.

       

      Any suggestions what is the reason for this problem and the solution to it?

       

      Thanks

       

      Topdognl