1 Reply Latest reply: Jun 13, 2012 10:31 AM by barbaraharwood RSS

    All lights on cannot locate slingbox

    garyjc

      Hi,

       

      My new slingbow solo was working for a couple of weeks but then went off, I have re-set everything twice, switched all power off several times, my broadband is working, both red lights are solid on the slingbox, I have edited my slingbox account but whenever I try to click watch, the latest plug in installs but then the same message always pops up "cannot locate slingbox" and I have also disabled my anti virus software (avast) and still it doesnt locate slingbox I am on wired internet please has anyone any idea what I can do?

        • Re: All lights on cannot locate slingbox
          barbaraharwood Newbie

          Hi  garyjc,

           

          Thank you for contacting Slingbox Forum.

           

          You did not  mention what  web  browser you are using.

           

          We  presently have  made  aware  of a temporary  issue with the  Firefox  13 upgrade. Try to  use  another  browser  to  connect  with your

          Slingbox until this  is  resolved.

           

          Hope this helps with your issue.

           

          Thank you,

          Sling Moderation Team