12 Replies Latest reply: Feb 11, 2014 10:11 PM by alanrichey42 RSS

    Need a Remote for Directv Tivo - THR22-100

    rova

      Hello,

       

      just had a somewhat silly conversation with slingbox tech support - whose answer to the issue of my remote control won't work was to post here.

       

      I have tested my IR using the camera display to see that it is in fact transmitting and I'm sure the eye is set appropriately...

       

      so am down to this option or will have to retrun product

       

      I have a Directv Tivo - THR22-100 - and none of the remotes I have tried in the confirguration page have worked so far...

       

      They asked me to request that you create a new one....

       

      Could someone mention to a person in charge over there that this process - of the tech support people telling a customer to post here is a VERY poor customer experience.