It's nice to see you reaching out to us.
When ever you get a new device or in this case a replacement device, it will need to be set up just like the first time. The reason for this is due to the fact a new IP address will need to be created for the Slingbox to be used.
Below, we have included the link that you will need to go to:
Hope this helps!
The Slingbox Moderation Team