3 Replies Latest reply: Jun 1, 2012 12:58 PM by boating_buddy RSS

    Changed cable companies and remote doesn't work


      Hi.  I just changed from one cable company (Time-Warner) to another (Cinci Bell Fi-optics) and just tried to access my sling box to record some shows.  When I logged in, it showed the old Time Warner remote and it would not control anything.  The TV was on, but I couldn't get to the guide or do any channel changing, recording, etc.  Is there some kind of change or set-up that needs to be done to get the changeover to my new cable company?  The cable guy who showed up didn't even know what a slingbox was.  Thanks!