Thank you for using the Slingbox forum. I understand that your daughter is having trouble with her country location. This link, Country locator should help. Your daughter can also get there by going to Slingbox.com and the main page should bring up the country locator. If your daughter continues to have this issue, feel free to contact us again in the forum and please provide us with as much information as possible.
Hope this helps.
Sling Moderator Forum