1 Reply Latest reply: Aug 18, 2012 11:59 AM by beckifields RSS

    Solo not connecting.

    doozy

      I got a solo this year to replace my av that I got in 07. I tell you the solo is not built like the av. I've had problems with the solo ever since I bought it. It gets stck at "optimizing". How do I go about getting a replacement?  It's a shame I had 0 problems with my av.

        • Re: Solo not connecting.
          beckifields Novice

          Hello doozy,


          Thanks for contacting us.  In the rare chance you are still having issues with your device, we do have a great article that will may be of use to you.

          This is more for a mobile device, but it gives instructions for changing the video or audio type.  When making these minor adjustments, it can make a big difference in the type of streaming.

           

          Want a better picture or sound? Here's how to optimize streaming on your Windows Mobile device.

          http://support.slingbox.com/get/KB-1000240.html

           

          Hope this helps!

          The Slingbox Moderation Team