2 Replies Latest reply: May 2, 2012 11:18 AM by stammer476 RSS

    Slingbox upgrade problem

    stammer476

      My cable has recently upgraded to digital, rendering my Slingbox AV obsolete.  I've tried to enter my serial number for the upgrade discount program, but on my box the number is only 9 characters long, while the example is 11 characters.  When I try to enter the serial number, it gives me an "invalid serial number" error.  This is the only serial number on the box.  Any ideas on what to do?