If you are having power issues of any kind, simply call us! The agents may have you perform some basic troubleshooting steps on the phone, so it's best if you can call from the same place as your Slingbox. If it's determined you have a Slingbox or PSU that needs to be replaced, we'll replace it.
If you're in the US or Canada, the correct number to call is 877.GO.SLING (877.467.5464). If you are outisde of the US, just use this page to find the correct contact info:
The Sling Support Team