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I had the same issue but after uninstalling it and reinstalling it it appears to work again. Hopefully it keeps working. I have to say, I have not been impressed with Slingbox's customer service. I don't think I will recommend thier product to anyone. When it works, it's great, but when it stops working they want $30 to help. That's just not acceptable!! Actually it was TMobiles customer service that helped me fix the problem, and their help was free!!