Hello garyhays & dallaswebb1,
We apologize for any inconvenience. We've been alerted that some users are experiencing difficulties when logging into their Sling Account. Sling Media's engineering teams are aware of the issue and we're working to fix this problem as soon as possible. In the meantime please do not adjust your settings.
We will update this notice as soon as we have more information. Again, we apologize for this situation.
The Slingbox Answers Forum Moderation Team.
I have the same issue with my Sling solo box. I logged into the sling homepage, and all is fine. When I went to WATCH, the name on the upper right changed to someone elses, and I was connecting to and watching his sling.
I tried everything: logging out and back in, using a different brower, different computer, resetting my browser, etc.
One thing that DID work was installing and using the legacy Sling player client, which can still be downloaded here:
NOTE: I have noticed that a number of the people having this issue are logging in from Asia. I found people in Singapore and Thailand are having this issue. I myself am in Bangkok Thailand.
Please share: What country were you in when you experienced this issue?
I am suspecting the "country of origin" may have something to do with this....
So when this first happened maybe 6 months ago, I ignored it. I think I actually had some fun kicking whoever was watching their TV off. But it's happening again and with how infrequnetly I use the slingbox, it must have been happenign the entire time.
Seriously guys? 6 months to correct this cookie issue? I need to hit refresh a bunch of times until I'm connected back to mine.
All I notice is that almost everyone seems to be watching their slingboxes at the time I take control of theirs.
Thanks for reaching out to us in the land of the forums.
If you are either using Internet Explorer or Firefox as your chosen browser, you could possibly try to to reset the Internet Browser that you are using. We have included a link that will show you how to do this:
Resetting the Watch on Slingbox.com plugins for Internet Explorer (ActiveX) and Firefox
If you issue still persists, maybe try using a completely different browser.
The Slingbox Moderation Team
I'm not trying to work around the issue. It's a security issue on your end. I'm worried about other people accessing my private account with this. I just want you to protect my account from being accessed. As long as I can use other people's account, it doesn't make my account seem safe.
*** Edited to observe Slingbox Answers Forum House Rules by Moderator. ***
Something similar happened to me on Saturday night - 9th June - except it was the other way around i.e. someone took control of my Slingbox Solo whilst I was watching the football and started to change channels on my Sky Box
I could log into my slingbox account but not into my slingboxes - I kept getting 'in-correct password' errors. The only way I could get control of the slingbox again was to hard reset it and add it to my account again. I then changed all my passwords etc.
Reading this topic makes me more than concerned because if I hadn't been sitting in front of my satellite box and slingboxes I wouldn't have been able to get control of it again.
Are you sure that the database has been hacked?
So I'll just keep updating this thread until someone gets around to fixing this issue. Here's a Sky box I was able to login to. As you can see, I could have ordered some PayPerView video and watched it on someone else's SlingBox. What a horrible security gap.
This makes me wonder how the box itself is protected if not the website.
We are in Bangkok too on vacation and have this same issue! I contacted online chat support and they told me to open a Pay Per Incident at $29.99 USD to resolve it.
Ummmm, NO! This has nothing to do with my slingbox and everything to do with the security of the slingbox.com website. Seriously SB, this is how you treat your customers?