1 Reply Latest reply: Apr 25, 2012 4:27 PM by ranaleon RSS

    Code:W202

    rnguyen2012

      Hi,

       

      I have a slingbox tuner that I haven't use for two years.  Back then, it was connected to analog cable, which works fine.

      Now, I have DirecTV and I can't connect to the slingbox tuner.  I get the error:

       

      Your Slingbox has been disconnected because of a poor Internet  connection. Try connecting again. Do you want to retry? [Code:W202]

       

      It's definitely not a poor internet connetion that I have.  Is it because the Tuner can't be use for DirecTV?

       

      thanks.

        • Re: Code:W202
          Apprentice

          Hi rnguyen2012,

           

          It seems that you are having some issues with your Slingbox TUNER since you cannot get the connection to your DirectTV box.

           

          The main issue is that the Slingbox TUNER (a legacy Slingbox model) will work only if you feed it with an analog TV signal. Since you have upgraded to the DirectTV signal (digital), the Slingbox is not able to stream the digital signal.

           

          Unless you get a latest Slingbox hardware version (such as Slingbox SOLO or the Slingbox PRO-HD), your only option is to use a Digital to Analog Converter. However, you might have some issues in order to control this device with the Slingbox since it might not be included on the supported devices list.

           

          Regards.