1 Reply Latest reply: Apr 18, 2012 11:45 AM by ranaleon RSS

    I recently got a new router and now the slingplayer doesn't work - what do I need to do?

    yaduks

      In the last couple of days I had to replace my router and now the slingplayer isn't working.  Does anybody have any advice as to what I need to do.  I have tried the usual restarts.

       

      Many thanks

        • Re: I recently got a new router and now the slingplayer doesn't work - what do I need to do?
          Apprentice

          Hi yaduks,

           

          It seems that you are having some issues in order to get your Slingbox up and running ever since you replaced your old router.

           

          Whenever you connect a network device to your router, it will assign an IP address to the connected device. This way, the device will be able to reach the Internet service.

           

          This means that if you have connected the Slingbox to the new router, you will need to reset the Slingbox in order to clear out all the "old" information provided by the "old" router. This way, you will be able to identify the new IP address provided by the router for the Slingbox and you will be able to run the Setup Assistant for Internet Viewing. The following links will provide you with the steps to follow in order to fix this issue and set up your Slingbox for Internet Viewing:

           

          How to reset your Slingbox to factory settings

           

          Slingbox SOLO Manual Setup

           

          Make sure to check these links and follow the recommendations. Let us know how it works for you!

           

          Regards.