2 Replies Latest reply: Apr 11, 2012 2:07 PM by uk1 RSS

    iPad app support for Echostar

    uk1

      Bought the app to view  my Echostar but it doesn't support it.  Any plans to provide support for the Echostar ... Or any chance of a refund

       

      Thanks.

        • Re: iPad app support for Echostar
          uk1

          I guess there's not going to be a reply!

           

          On:

           

          http://support.slingbox.com/get/KB-2000405.html

           

          It clearly says:

           

          • iPad
          • iPad 2

          Device Requirements:
          iOS version 4.2 or later
          SlingPlayer supports streaming over 3G or Wi-Fi
          Requires the latest iOS, SlingPlayer & HDS-600RS software update
          At least 15 MB free memory is required on the iOS device to install the SlingPlayer
          See related document below for network speed requirements

           

           

          But else where it says that you have to use the iphone app on a lower resolution for the HD enabled Echostar.  So what are slingbox doing giving links to an expensive app that doesn't work with the product in the way promised?

           

           

          And I cannot see a cost-free downgrade path to the iphone app - so I would have needed to shell out for two apps.