1 Reply Latest reply: Mar 22, 2012 8:20 PM by chakkarinen RSS

    Have to turn slingbox hd pro on and off after extended use


      Hi All,


      Love my slingbox pro hd, but after watching for a couple of hours, I have to manually turn the sling box off and on again by unplugging and replugging the power cable or I get a warning message on my ipad that says my sling box is not connected to the internet.  Once I cycle the power it goes back to working fine.

      Any thoughts?



        • Re: Have to turn slingbox hd pro on and off after extended use
          chakkarinen Apprentice

          Have you verified that there is plenty of air circulation around your SB?   I find that mine run "hot" and I have insured that there is at least a foot of clear air above it, and I have added extra rubber "feet" to its bottom to raise that bottom at least one inch above the flat surface beneath it.   If it is "overheating", that might be triggering the loss of internet connection.


          Unplugging and plugging in the power supply might then reset the system -- but this could also indicate that your power supply is failing to deliver the near-4-amps continuous current necessary to power the device while slinging.   So you might consider whether a replacement for a failing power supply is needed.  Since my SB is no longer under warranty (which could provide a free power supply replacement), I purchased a comparable replacement (rated at 5 volts, 4 amps) from bgmicro.com


          Another possibility is that your Internet Service Provider is throttling your upload connection if the data transfer exceeds some unknown-to-me but perhaps specified-by-your-ISP limit in megabytes-per-hour of allowable uploads.   You might check with them if they have any such limitations, as the amount of data transferred will be more than a gigabyte per hour if you are streaming HD resolution video.