I have Verizon FIOS TV and got through setup. I entered the Motorola QIP 6416 remote, which matches my home remote and seems to work just fine, although the model number on my box is Motorola HD/DVR QIP 7216, which does not appear on the Slingbox list. So I'm getting video with no audio. I have reconnected the audio wires between the DVR and the slingbox, checked the mute button on the remote (it toggles on and off) and the computer speakers are working. Still nothing. Any suggestions? Thanks.