My onscreen remote on my MAC (using Safari) does not work for the Motarola DCX3400. Twice I have gone through the set-up assistant, everything is good I see my remote on the pull down menu BUT the onscreen remote does not work. After several try's of resetting etc. the slingbox then completely stops communicating i.e I when I try to type in Motoral DCX3400 no list appears for me. It also appears that the IR blasters aren't working (did the digital camera test) I've now received two Slingbox Solo's and both have not worked and are being returned for yet another new one being sent out to me? Could I really have received 2 defected boxes?Any suggestions?