2 Replies Latest reply: Mar 20, 2012 3:27 PM by ranaleon RSS

    Slingbox Solo bought of Ebay - Slingbox ID

    ACC7477

      Hi all,

       

      I'm hoping someone can help.

       

      I recently purchased a Slingbox Solo second hand off Ebay.

       

      I have hooked it all up correctly and I have two red lights showing on the front of the Solo.

       

      I have tried two different methods of installing the software and I can't make either work.

       

      Firstly, I tried clicking on the button on the Sling Media Support page that says 'SETUP on Slingbox.com'.  It searches for my Solo on the network but cannot find it.  I have disabled my firewall and reset the Slingbox but it cannot find it at all.

       

      I then tried downloading the slingplayer software and running that and I get to the stage where it lets you 'Add' a Slingbox but when I do it asks for the Slingbox ID.  I understand you can find the ID under account settings etc.. but I can't install the Solo in the first place so where do I get an ID.

       

      Should the Ebay seller have sent me a Slingbox ID?

       

      I used to have a Slingbox Classic a few years ago and had no trouble with that but I'm flummoxed at the moment and am starting to lose my marbles!

       

      Any assistance is appreciated.

       

      Regards

       

      Andrew B