I am in a different country than my slingbox. It has been working perfectly for months until a few days ago. I have not changed anything in my house and my internet is working fine. I can sign into my slingbox account but when I click "watch" the remote appears and the picture from the last channel I watched several days ago, comes up frozen with no audio. I cannot change the channel or get the DVR button to work. I cannot get the power on/off button on the remote to work either. I can get the guide to appear also. I am past my 90 days so any help is greatly appreciated. Should I ask the person who has my slingbox at their house to press the reset button or unplug and plug the power back in?