2 Replies Latest reply: Feb 22, 2012 2:16 PM by Fofo RSS

    Help!  Reset Problem

    6markw

      I was getting a message that my laptop was unable to connect to my Slingbox.  So I tried to reset my Slingbox.  I pressed the reset button as directed but there were no lights flashing but the power light remained on.  The front U-shaped lights seemed frozen.  I have checked my router connections.  Does anyone have any suggestions?

        • Re: Help!  Reset Problem
          ddh909

          I have tried to reset my Slingbox PRO-HD many times and I seem to get different results each time. Holding the reset button for 5 seconds, releasing, and then waiting about 2 minutes seems to work the best to get it reset back to factory settings. I have tried holding it for 30 seconds, but the lights start to blinking randomly (different each time), and I am never able to get my Slingbox to connect to my network until I go back and hold the reset button for only 5 seconds again. No matter which method I attempt, the lights never blink left to right and then slowly as the support page says they will.

          • Re: Help!  Reset Problem
            Apprentice

            Hi 6markw & ddh909,

             

            If you are not able to Reset the Slingbox to factory settings, I recommend trying a different power supply. Have a look at this Forum's announcement:

             

            https://community.sling.com/index.jspa

            PowerSupplySOLO.JPG

            Regards